Vegas Stars Casino Terms & Conditions

These Terms & Conditions form an agreement between you and the operator of Vegas Stars Casino. They apply to your access to the website, your player account, casino games, promotions, payment services and any related features made available through the website. Additional game rules, promotional terms and notices may apply to particular products or offers. If there is a conflict between these terms and a specific promotion or game rule, the specific rule will generally apply to that promotion or game.

You must be legally permitted to participate in online gambling in the place where you are located. You must also meet the applicable minimum age requirement. Players in Australia should only use the service where online gambling is lawful for them and should consider any restrictions that apply in their state or territory. Vegas Stars Casino may refuse access, suspend an account or cancel activity where it reasonably believes that a person is not eligible to play.

You are responsible for checking these terms regularly. They may be updated from time to time to reflect changes to the website, applicable requirements, security practices or available services. The current version published on the website will apply from the date it is posted, unless a different commencement date is stated. If you do not agree with an update, you should stop using the website and follow any available account closure process.

• You must provide accurate, current and complete information when registering and whenever information changes.
• You must be the lawful owner or authorised user of any payment method used with your account.
• You must not create or use an account on behalf of another person.
• You must not allow another person to access, control or use your account.
• You must comply with all applicable laws, these terms and any instructions displayed on the website.

Only one player account should be created and maintained for each person unless the operator has expressly agreed otherwise. Duplicate accounts, false identities, automated accounts and accounts created to avoid restrictions are not permitted. If more than one account is identified, the operator may review the accounts and take appropriate action, including restricting access, closing accounts or reversing activity that resulted from a breach of these terms.

For legal, security, anti-fraud and responsible gambling reasons, you may be asked to verify your identity, age, address, payment method or source of funds. Verification information must be genuine, readable and provided within a reasonable period. While checks are being completed, some account functions may be limited. If required information is not supplied, cannot be verified or raises reasonable concerns, the operator may suspend or close the account in accordance with applicable requirements.

You are responsible for keeping your login details confidential and for taking reasonable steps to protect your device and account. Tell the operator promptly if you suspect that your account has been accessed without permission, your details have been lost or your payment method has been misused. You should log out after using a shared device and avoid saving passwords where others may access them.

Prohibited conduct

• Using the website for unlawful, fraudulent or abusive purposes.
• Attempting to interfere with the website, games, payment systems or security controls.
• Using bots, scripts, software, devices or strategies intended to obtain an unfair advantage.
• Exploiting an error, omission, technical fault or pricing mistake.
• Trying to conceal your identity, location, ownership of funds or connection with another account.
• Harassing staff, other users or service providers.

Deposits must be made using an approved payment method in your own name, unless the operator has authorised another arrangement. The operator may reject, delay or return a deposit where the payment method cannot be verified, the transaction is reversed, the source of funds is unclear or the transaction appears unusual. You should check with your financial institution about any fees, currency conversion or transaction restrictions that may apply.

You should only deposit money that you can afford to lose. Gambling should not be treated as a way to solve financial problems, replace employment income or recover previous losses. Before playing, consider setting a budget and time limit. Available account controls may include deposit limits, time-out options, reality checks, activity statements or self-exclusion. These tools are designed to support informed decisions, but you remain responsible for using them and seeking help when needed.

Games are governed by their displayed rules, including information about stakes, outcomes and any applicable features. You should read the rules before playing. Game results are determined by the relevant game system and, where applicable, random outcomes. You accept the result shown by the system, subject to investigation of a technical error, suspected fraud or other circumstances requiring review. If a game is interrupted, the operator may restore the relevant state, void affected activity or take another reasonable step consistent with the game rules and applicable requirements.

A withdrawal request may be subject to identity, account, payment and security checks. Funds may generally be returned through an approved method connected with your account, subject to applicable rules and any limitations imposed by the payment provider. Requests can be delayed or declined where information is incomplete, a transaction is under review, a payment has been reversed or these terms may have been breached. Any processing information displayed on the website is general guidance and may change.

Your account balance must not be used for unlawful activity or transferred to another person. You should review deposits, withdrawals, bets and balance movements and report any apparent error promptly. If an administrative or technical error results in an incorrect credit, the operator may correct the balance and recover the amount, including by cancelling affected activity where appropriate.

Promotions, bonuses, tournaments and other offers are subject to their own terms. Those terms may describe eligibility, qualifying activity, expiry, wagering requirements, restrictions, withdrawal conditions and circumstances in which an offer may be withdrawn. You should read the full offer terms before accepting or using a promotion. Unless stated otherwise, only one person may use an offer and offers must not be combined or abused.

The operator may refuse, withdraw or amend a promotion where there is a reasonable basis to believe that the offer has been misused, a participant is ineligible, an error has occurred or the offer cannot continue as intended. Any action will be taken subject to applicable law. Promotional communications may be managed through the preferences or instructions provided in those communications.

Website content, logos, graphics, text, software, designs and other materials are owned by or licensed to the operator or its service providers. You may use the website only for personal, lawful and non-commercial purposes. You must not copy, alter, distribute, publish, reverse engineer or commercially exploit website content without permission. References to third-party products or services do not necessarily mean that the operator endorses them.

Personal information is handled in accordance with the applicable Privacy Policy and relevant Australian privacy requirements. Information may be collected and used for account administration, verification, payments, fraud prevention, security, customer service, responsible gambling support, legal compliance and service improvement. Information may be shared with service providers or authorities where reasonably necessary for these purposes or where required by law.

The website is provided subject to availability. Access may be interrupted for maintenance, updates, technical problems, security reasons or events outside reasonable control. To the extent permitted by law, the operator is not responsible for loss caused by your equipment, internet connection, payment provider, unauthorised access resulting from your failure to protect account details, or reliance on information that is incomplete or out of date. Nothing in these terms excludes, restricts or modifies a right or guarantee that cannot lawfully be excluded under Australian consumer law.

You may stop using the website and request account closure at any time. You may also ask about self-exclusion or other responsible gambling measures. The operator may suspend, restrict or close an account where required for legal, regulatory, security, fraud prevention, responsible gambling or operational reasons, including where these terms have been breached. Any remaining balance will be reviewed in light of the circumstances, applicable law and any outstanding verification or investigation.

If you have a question or complaint, first use the support channel made available on the website and provide enough information for the matter to be investigated. This may include your account details, relevant dates, transaction references and a clear description of the issue. Do not send passwords or unnecessary sensitive information. Complaints may be reviewed using account records, game information, payment records and communications. You will be informed of the outcome or any further information required where appropriate.

If a dispute cannot be resolved through the available support process, you may have rights under Australian consumer law and other applicable laws to seek assistance from a relevant external body or authority. Nothing in these terms prevents you from exercising a legal right or making a lawful report. Any applicable jurisdiction, dispute process or additional legal information will be identified where required by law or on the website.

If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed only to the extent necessary, and the remaining provisions will continue to operate. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with applicable game, promotional, privacy and responsible gambling information, describe the basis on which Vegas Stars Casino is made available.